Why NaviCon Group?
‘Complications grow when the goal is close’, wrote Johann Wolfgang Goethe. Another aphorism ‘Who has missed the first button can’t fasten properly the rest’ also belongs to this great romanticist.
There is nothing easier than to set a goal. But to lay a proper route and to make the first step in the right direction is much more difficult. To find a reliable guide who besides showing the way will go with you nip and tack means that not only your tasks will be surely solved, but also that you are secured from possible threats and problems.
You know why your company exists. In order to reach the goal you will need to ensure the maximum performance. You will need a guide who will not only show you the way, but will also tell you how to walk it through. This guide is us.
Modern business management systems help to provide high customer satisfaction, avoid unnecessary expenses, and learn the sound business estimation. We know how to make such system work for you. We will lay the route and will lead you through it – this is what we can do. Therefore our motto is; «We Navigate & Consult», that is why our company is called NaviCon.
Values
In order to better serve our customers we have developed three core values. Without them our work is senseless. Our values guarantee deep understanding of our customers and high responsibility while solving their problems and tasks. These values are shared by all NaviCon Group employees: EXPERTISE, CARE & COMMON SENSE.
-
Expertise means the high professional level and deep understanding of the Customer’s problems and challenges. To be true professionals means more than just to be experts with quality and experience. Innovative implementation requires responsibility and discipline. To be professionals means to be able and to like to work in a closely knit team who shares the same goals. It is our principle to be honest and objective. We are sure that the customer needs to know the truth in any situation. We do not know another way to gain his trust. We value innovative approach, we are thrilled by the growth, we seek to become better and bigger.
-
Customer Care means the customer may be sure that we will do our best to solve his tasks and on his behalf. Confidentiality of the customer data is the most important and undisputable requirement of consulting projects. This also means that while working for our customers we consider the problems of our own employees as well. We will work for the benefit of our business development. This is another guarantee that all our projects will be finalized and none of our customers will be left without our assistance.
Common Sense means that the correct solution takes priority over bureaucracy. Following regulations and instructions we are still working in the interests of our customers. We value our reputation; therefore to solve your task we will offer you such a solution that could be realized in the best possible way.
Wokring concept
NaviCon Group is Microsoft Gold Certified Partner, we have been recognized as the key partner in Russia for implementing systems in distribution, holding structures, food and pharmaceutical industries. In 2006 and 2007 NaviCon Group has been twice included into Microsoft Dynamics President’s Club. In 2009 we were included into Microsoft Dynamics Inner Circle for outstanding achievements in improving the customers’ business performance and record Microsoft Dynamics sales.
NaviCon Group started in IBM Partner program in 2008. In 2009 we have gained the “Advanced” status in IBM PartnerWorld. This proves IBM recognition of the high quality of our experts, remarkable achievements in promoting IBM technologies to the Russian market, and our significant commitment to improve the business performance of our customers.
-
Proved reliability. We have successfully finished more than 200 Russian and international projects. Our customers not only trust and appreciate us; they recommend us to their business partners. For a consulting company this is the highest praise.
-
Comfort. Those companies that have ever been our customers or who are using our services now know how convenient this is to cooperate with us. When creating a solution for a company we consider all its unique features and the customer’s requirements. Our experience helps us to use some of our know-how, whereas our expertise suggests the best practices. We thoroughly test all our developments. Our top-management is involved in all the key customer issues and controls every project. In case of necessity the customers can immediately contact the department managers or directly NaviCon Group top managers.
-
Business values. We perfect business processes and increase our customers’ compatibility and revenue. The customers get real values by using information systems; these values can be expressed in the business performance growth, attraction of new and retaining of existing customers, decrease of non-productive costs. Our goal is to let our customers focus on strategic management, to make sound decisions and to face the future with confidence.
-
Support. Support of existing customers is of the same importance for us as implementation of new projects. Therefore we provide a full-range consulting and technical support for those companies who chose to stay with us after their projects have been finalized. We are also glad to welcome those companies who entrust us with the support of their information systems implemented by their own efforts or by third-party consultants. We take care that the information systems of our customers worked with total efficiency and without failures.