Transport & Logistics

Transport & logistics companies offer their customers delivery services, rental of intermediate locations, customs clearance, product certification, customer inventory management, product takes-over and sorting, secure storage, order collection, presales and order delivery services. The more customers the transport company has, the greater is its traffic flow and the wider is its warehouse network. As a result, implementation of complex management systems that automate enterprise business processes becomes a necessity.

Information solutions can automate all business processes of a transport & logistic company, including sales of freight delivery services, organization of goods traffic, accounting & finance. They can also unite geographically distributed divisions in a single information structure and ensure the information support for future growth and business development. Thanks to automation the transport companies can improve the reliability of their deliveries, decrease expenditures, increase flexibility of process management together with the efficiency of transport and warehouse assets; and the quality of their services.

Automation of customer settlements is the key task that an IT system should solve for transport & logistic companies. IT solutions allow the companies to establish rating plans, accumulate and process statistic data from external systems, and calculate service costs. The majority of operations from a billing system, including data exchange with specialized systems can be executed automatically.

Electronic document management systems can fully automate the document generation processes for product acceptance, dispatch, write-off, and acceptance of surpluses, inter-location movements, assembling or disassembling of specifications. Processing functions for customers’ inquiries that automatically generate responses for customer systems can increase customer loyalty.