Microsoft Dynamics CRM

NaviCon Group Company offers its Microsoft Dynamics CRM based solutions for the companies of any scale who plan to automate their sales, marketing and service management processes. Microsoft Dynamics CRM is a modern system for customer relationships management; it includes a set of tools for the employees of sales, marketing and service departments. This system is used by more than 20 thousand of companies all over the world.

Microsoft Dynamics CRM 4.0 provides solutions for the entire range of tasks related to customer relationship management:

• single customer database that includes all customer interaction history;
• business processes management;
• marketing, sales and service activities management;
• analytical data processing, report generation.

The system ensures confidentiality: all customer and deals related data are available only for those employees who participate in the corresponding projects and for their managers.

• Benefits
• Functionality
• Technologies
• Security, efficiency, performance
• Microsoft Dynamics CRM client for Microsoft Outlook
• Integration with telephony
• Licensing
• Acquisition in case of rental (hosting)
• Hardware and software requirements