NaviCon Professional Services

Microsoft Dynamics NAV based NaviCon Professional Services solution is designed for the companies from the professional services sector. NaviCon Professional Services solution provides the following possibilities:

• to automate booking and control of the working time of employees;
• to control the efficiency of provided services;
• to manage the invoice creation procedure;
• to control the customer open balances;
• to manage service maintenance requests.

Due to the implementation of NaviCon Professional Services solutions the companies from the professional services sector improve their efficiency in all levels of company management.

• the top management controls the project profitability, manages the staff motivation and ensures their efficiency;
• the head of the customer support department controls service requests, tasks efficiency and customer profitability, analyzes the customer historical data;
• project managers get special tools for project cost management as well as for tasks and employees management within a project;
• company employees get transparent estimation criteria of their own performance, as well as the user-friendly interface for time tracking and for completion of their direct tasks.
  
• Functionality