Functionality

Project management:

• list of all projects with the links to the customers;
• control over the project settlements;
• plan\actual project control;
• project profitability control;
• creation of invoices for performed tasks;
• bonus calculations based on accepted and paid time.

Resource planning:

• human resource capacity planning with regard to the required qualification or a required certain resource (with regard to scheduled absences) per projects and for a period;
• undercapacity control; workload allocation.

Time Management:

• creation of a multi-level project plan (integration with Microsoft Office Project);
• task distribution between project participants;
• task performance control;
• creation of the list of project and tasks that are assigned to an employee;
• working time control, creation of notifications and reminders, assignment of punitive measures.

Estimationby360 degrees method:

• estimation planning per employees, projects or periods;
• setup of estimation types: top-down, bottom-up, single level estimation, self estimation;
• setup of rating scales and criteria;
• import of questionnaires, assigning a questionnaire type to an employee.

Employeeefficiencyanalysis:

• personal statistics of project participation for any period (with regard to project types: internal, external);
• employee efficiency analysis per different dimensions.

Service system:

• customer response regulations management and fulfillment of customer-related tasks;
• request classification per type, status, priority; assigning requests to an employee or a working group; request notification setup;
• control of request executions;
• monthly work report generation;
• spend \ paid time analysis.

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