NaviCon Trade

NaviCon Trade solution has been successfully applied in a number of trading organizations (IKEA, Gamma Center, Unident, Biohit, Profindustry, Nord Vins Distributions, Sennheiser, WILO Rus, Planeta Udachi, Desan TC, Nycomed, Intechline) and in various trading industries (pharmaceuticals, food, perfumery, industrial products and equipment, etc.).

NaviCon Trade solution automates three basic functional groups specific for trading companies:

• distribution management;
• order management;
• customer settlements management.

Besides, the solution contains financial accounting and planning possibilities.

Distribution management functionality of NaviCon Trade solution automates the following tasks:

• dealer net management;
• retail net management;
• mobile sales;
• consignment sales;
• address pricing and discounts.

Using NaviCon Trade solution the companies automate their management of regionally distributed dealer networks by applying the single management policy and controlling the efficiency of each dealer center. Both centralized and decentralized dealer supply methods can be applied.

For retailer networks NaviCon Trade solves the tasks of controlling the efficiency of retailing spots, centralized pricing and assortment management. If the sales are performed via trading representatives the system tracks their just-in-time performance, etc.; order collecting and provision of follow-up services.

Trading companies apply NaviCon Trade to get a wide range of pricing and discounting management opportunities and to increase the customer loyalty.

Order management. NaviCon Trade solution offers its companies the following order management possibilities:

• processing and fulfillment of customer orders;
• sales break-even point control;
• item reservations;
• order approval chains, visas;
• lost opportunities management;
• interchangeability of managers;
• expiration times management;
• delivery management;
• delivery routing and optimization;
• creation of cargo forwarding documents;
• order return and complaints management.

NaviCon Trade solution helps to straightforward the customer interactions processes: request processing, creation of preliminary inquiries and contracts, provision of availability, pricing, configuration, item substitution, order statuses and completion data. The built-in break-even point control mechanisms guarantee faultless managers performance in pricing area.

Item reservation from stock or en route is realized in such a way as to allow performing the necessary processes on sales and purchases department level. This eliminates the necessity to physically reserve items at the warehouses. Item reservations can be done for a certain period. Upon expiration the overdue reserves can be reallocated. Expiration time management according to FEFO method is realized, which is critical for the items whose keeping time is elapsing.

Creation of delivery schedules allows not only getting the explicit data about planned and actual deliveries, but also balancing the workload of the shipping department. Due to routing management functions the companies can define the optimum transport routes, create vehicle loading sequences and minimize the inappropriate usage of their transport.

With the help of NaviCon Trade solution the user can create shipment and cargo forwarding documents and sort them in strict accordance with the shipment and vehicle loading order. Bar code technologies decrease the document identification time and the time to get the additional data.

Customer settlements. The basic tasks of customer settlements are:

• credit limit and overdue balances control;
• customer mutual settlements.

The solution provides operational and timely control over exceeded credit limits and overdue customer debts. Control of calculation terms and the requirement of full or partial advance payment are also provided.

Customer settlements represent a large operational field: from getting the advance or full payment before creating the VAT invoice and shipment documents, mapping customer payments with shipments, calculation of amount differences and exchange adjustments, liability analysis to creation of customer reminders and calculations of fines and penalties.

Financial accounting and planning. NaviCon Trade possesses the following functionality to realize this group of tasks critical for trading companies:

• Charges management. Automatic charges collection, tracking and control mechanisms are applied.
• Cost accounting. NaviCon Trade solution provides the cost analysis of each item unit or a set of items as well as the structure of their unit cost. This is achieved by allocating item charges per item lots, up to calculating surcharges for an individual item.
• Interaction with holding structures. NaviCon Trade solution meets the operational management goals by providing the possibility to get the operational data about open balances and item movements in general (for the entire holding), as well as for each separate company within a holding.
• Accounts receivables management. Based on historical customer transactions NaviCon Trade solution automatically creates a list of customers, for whom it is advisable to block future shipments. The possibility of a selective (expert) decision making of whether to make shipment or not is foreseen.
• Internal accounting for holding structures. The solution supports holding structures in various ways: it provides consolidation functions for all data: inventory remains, accounts receivable and payable, etc.
• Sales and purchases planning. Active and passive purchase programs are realized in NaviCon Trade solution. Active purchases are applied for stock orders, where it is possible to define a safety inventory formula. Passive orders are created only based on sales orders.